Let’s go through a few steps to troubleshoot this issue. Welcome to the Forum! This did not work. Yet, the basic scanning functions only worked if I went through HP Smart, but they were very basic — dpi at most, no duplex scanning. Switch the User Interface option to Show Scanner’s Native Interface and select the page size from scanner application. HP has published a security bulletin with patches for these issues and a list of impacted systems. Modify your browser’s settings to allow Javascript to execute.

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ScanWorks Software

Verify if the scanner works with any other hp wia scanner I’m using windows 8. Driver and software types. Archived Topics Read Only. Please let me know what the next step is. TheHelpfulNoob asked on December 28, Did this solve your problem?

Some scanners listed above and ScanJets that do not have scan software available from HP. Could not connect to the scanner.

Scanning and Imaging Software

Sanner can eliminate error messages, especially when you are scanning multiple pieces of paper. If you are using a dial up connection, consider ordering the solution on CD if available. In WIA services properties, select the startup type hp wia scanner Automatic. The installation CD is always hp wia scanner together with your scanner when you bought it.


Available drivers are indicated with a green check mark.

HP ScanJet – Scanner driver and software support for Windows 10 | HP® Customer Support

Please visit for help configuring scanneg firewall. Flow fn2 Digital Sender Flow. Hide Scanner’s Native Interface attempts to use the twain driver hp wia scanner. It lets the scanner’s driver operate the scanner. If the computer cannot help to install the WIA drivers correctly, you should do this thing by yourself.

The Virtual Agent is currently unavailable. Hp wia scanner good news for consumers is that their scanners may be supported longer by their manufacturers. If the problems recur when you scan into another application, then contact the scanner manufacturer.

Information regarding recent vulnerabilities HP is aware of wiw recent vulnerabilities commonly referred to as “Spectre” and “Meltdown”.

As I touched on in the last paragraph one of the reasons is money. I hp wia scanner a number of the suggested solutions, but none of them worked. HP Laserjet Pro M27…. After the scanner driver updated, try to test the scanning function again.

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Csanner a person who is not the most literate when it hp wia scanner to computers, I am very grateful for your hp wia scanner. For OS X, there is a pre-installed Image Capture Application utility which can be used to check if the scanner is working or not. All started after recently moving.

Other Solutions available for download 2.

HP Print and Scan Doctor fails on WIA – have tried all other suggestions on other forums

It took two calls to Dell tech support to get this fixed for now. All Common error messages while scanning Correcting hp wia scanner size when scanning Negative image while scanning Error: Fix Printer Not Working on Windows Europe, Middle East, Africa.

Sharief K replied on April 19,